Douglas has been tuning and working on pianos for over 25 years. He mentored under Ted Sambell, who was the head piano technician at the Banff Centre for the Arts, and technician for Glenn Gould. He holds a piano technician certificate from George Brown College. Douglas has lived, taught and played music in Canada, Germany, Vietnam, Thailand and Guatemala. He is now located in Enderby in the Okanagan Valley.